KART JAPODOLOGIA.PL

Privacy Policy

Website Administrator

The administrator of the website www.japodologia.pl is Viktoryia Yakubchyk, Aleje Jerozolimskie 101/1, Warsaw 02-011. You can contact us by email at kartpedicurepolska@gmail.com or by phone at +48 538 368 994.

The purposes for which we collect your data and how we process it.

1. Contact Form

You can contact us by submitting a query through the contact form on our website. In this case, you provide us with your name, email address, and other information in the message body, which may contain personal data. Providing this data is voluntary but necessary to contact us via the form. We process the data you provide for the purposes of:

responding to your question, i.e., taking action at the request of the data subject (Art. 6(1)(b) GDPR).
archiving, which is our legitimate interest as the Controller (Art. 6(1)(f) GDPR).
potential pursuit or defense of claims, which is our legitimate interest as the Controller (Art. 6(1)(f) GDPR), consisting in the protection of our rights.

You have the right to access the correspondence history (if it was archived) and the right to request deletion of the correspondence, unless its archiving is justified due to the overriding interests of the Controller, e.g., defense against potential claims from your side.

2. Account Registration

If you decide to register in our service by creating a user account, you will be asked to provide the data necessary for its creation and management. Providing mandatory data such as name and surname, address, email, and phone number is required to create and manage the account. If you do not provide them, we will not be able to create a user account for you. We process the data you provide for the purposes of:

managing and operating the user account in the service, which is necessary for the performance of the contract (Art. 6(1)(b) GDPR);
statistical and analytical purposes, which is our legitimate interest as the Controller (Art. 6(1)(f) GDPR), consisting in analyzing the behavior and activity of Users as well as their preferences in order to improve the quality and adequacy of the functionalities used and services provided;
potential pursuit or defense of claims, which is our legitimate interest as the Controller (Art. 6(1)(f) GDPR), consisting in the protection of our rights;
marketing of products and services, which is our legitimate interest (Art. 6(1)(f) GDPR), consisting in presenting our offer to customers.

Personal data will be processed until the purpose for which they were collected ceases to exist, or in the case of data whose processing requires your consent, until such consent is withdrawn.

3. Order Form

When purchasing a product or service in our service, you are required to fill in the order form and provide the data necessary to complete the sales process. You will be asked to provide: name and surname, delivery address, email address, and phone number. If you additionally request an invoice, you will be required to provide data enabling its issuance. Data that are mandatory to place an order in our service are marked with an asterisk. Providing this data is voluntary but necessary to place an order. We process the data you provide for the purposes of:

fulfilling the order, which is necessary for the performance of the contract (Art. 6(1)(b) GDPR);
statistical and analytical purposes, which is our legitimate interest as the Controller (Art. 6(1)(f) GDPR), consisting in analyzing the behavior and activity of Users as well as their preferences in order to improve the quality and adequacy of the functionalities used and services provided;
potential pursuit or defense of claims, which is our legitimate interest as the Controller (Art. 6(1)(f) GDPR), consisting in the protection of our rights;
the Controller's marketing purposes, which is our legitimate interest (Art. 6(1)(f) GDPR), consisting in presenting our offer to customers.

Personal data will be processed until the purpose for which they were collected ceases to exist, or in the case of data whose processing requires your consent, until such consent is withdrawn.

4. Withdrawal Form

We have made a withdrawal form available on our website to facilitate the process of returning a product or service purchased in our service in connection with withdrawal from the sales contract. When withdrawing from the contract, you are required to fill in the form and provide the data necessary to process the return and finalize it. You will be asked to provide: name and surname, company details (if applicable), residential address, email address and phone number, account number. Providing the data is voluntary but necessary to withdraw from the sales contract and make a return. We process the data you provide for the purposes of:

exercising the right of withdrawal, which is necessary for the performance of the contract (Art. 6(1)(b) GDPR);
statistical and analytical purposes, which is our legitimate interest as the Controller (Art. 6(1)(f) GDPR), consisting in analyzing the behavior and activity of Users as well as their preferences in order to improve the quality and adequacy of the functionalities used and services provided;
potential pursuit or defense of claims, which is our legitimate interest as the Controller (Art. 6(1)(f) GDPR), consisting in the protection of our rights.

Personal data will be processed until the purpose for which they were collected ceases to exist, or in the case of data whose processing requires your consent, until such consent is withdrawn.

5. Complaint Form

We have made a complaint form available on our website to facilitate the process of reporting defects in products or services purchased in our service. When filing a complaint, you are required to fill in the form and provide the data necessary to process the complaint. You will be asked to provide: name and surname, company details (if applicable), residential address, email address and phone number, account number. Providing the data is voluntary but necessary to file a complaint. We process the data you provide for the purposes of:

processing the complaint, which is necessary for the performance of the contract (Art. 6(1)(b) GDPR);
statistical and analytical purposes, which is our legitimate interest as the Controller (Art. 6(1)(f) GDPR), consisting in analyzing the behavior and activity of Users as well as their preferences in order to improve the quality and adequacy of the functionalities used and services provided;
potential pursuit or defense of claims, which is our legitimate interest as the Controller (Art. 6(1)(f) GDPR), consisting in the protection of our rights.

Personal data will be processed until the purpose for which they were collected ceases to exist, or in the case of data whose processing requires your consent, until such consent is withdrawn.

6. Communication via Chat Functions (Telegram, WhatsApp, Instagram, Facebook)

When you use the chat function to communicate with us, we collect message contents and information you provide through this functionality, as well as your name and surname, email address, and phone number. We process the data you provide for the purposes of:

responding to your question. The legal basis for processing this data is taking action at the request of the data subject (Art. 6(1)(b) GDPR).
potential pursuit or defense of claims, which is our legitimate interest as the Controller (Art. 6(1)(f) GDPR), consisting in the protection of our rights;
archiving correspondence for internal purposes after the end of contact, which is based on the legitimate interest of the controller (Art. 6(1)(f) GDPR).

Personal data is processed for the purpose of contacting you and will be stored for the duration of correspondence archiving. You have the right to access the correspondence history (if it was archived) and the right to request deletion of the correspondence, unless its archiving is justified due to the overriding interests of the Controller, e.g., defense against potential claims from your side.

7. Push Notifications

If you wish to receive short information and notifications from us and want them to be displayed directly on your device, you can select the appropriate settings that will allow us to display them. As a rule, push notifications contain short messages focused on essential information. The legal basis for processing this data is the performance of a contract or taking action at the request of the data subject (Art. 6(1)(a) GDPR).

These messages are not stored.

8. Payment Gateway

When purchasing a product or service, you make payments through an online payment system provider in a payment gateway. This is a functioning application connected to authorization centers, banks, and other financial institutions that allows data to be transmitted to the IT systems of these institutions for the purpose of completing online payment transactions. When making a payment, you will be asked to provide the data necessary to initiate the payment process. Providing this data is voluntary but necessary to make payment for a product or service. The legal basis for processing this data is the performance of a contract or taking action at the request of the data subject (Art. 6(1)(b) GDPR). Your data is stored on the service provider's server until it is no longer needed to achieve the purpose for which it was collected. The Controller has concluded a data processing agreement with the service provider.

9. Cookie Policy

Our website uses cookies to provide you with the best experience when using it. Cookies are small text files stored on your end device (e.g., computer, tablet, smartphone) that can be read by our IT system. Cookies allow us to:

ensure the proper functioning of the website as you expect,
improve the speed and security of using the website,
improve the features available to you on the website,
use analytical tools,
use marketing tools,
provide social media features.

When you first visit our website, you are shown information about the use of cookies. Accepting and closing this information means that you consent to the use of cookies in accordance with the provisions of this privacy policy. You can always withdraw your consent by deleting cookies or changing cookie settings in your browser. However, please note that disabling cookies may cause difficulties in using the website, as well as many other websites that use cookies.

Types of cookies and tracking technologies on our website

Log Files

Every time you visit our website, the system automatically collects information and data from your computer. Your data in log files is stored to ensure the functionality of services, optimize the website, and ensure the security of IT systems. The following data is collected: internet protocol; IP address; URL of the service from which the redirect occurred and from which the file was requested; date and time of access; browser type and operating system; page visited by the user; amount of data transferred; access status (file transmitted, file not found, etc.), duration and frequency of use.

The legal basis for processing this data is the legitimate interest of the controller (Art. 6(1)(f) GDPR). Your data is stored on the server until it is no longer needed to achieve the purpose for which it was collected. Data collected in logs is necessary for the functioning of the service, therefore the user cannot object to their processing.

Google Analytics

To analyze the use of our website by users, we have installed a tool that allows us to create activity reports on the website, measure the effectiveness of content, and provide other services related to the use of the website and the internet. Our website uses the Google Analytics service provided by Google Ireland Ltd. (Gordon House, 4 Barrow Street, Dublin, Ireland). The service uses cookies: text files stored on the user's device. Information collected by cookies is usually sent to a Google server and stored there. We apply anonymization by shortening IP addresses, which makes it impossible to associate an IP address with a user.